Wellbank Carpet Care LTD

Frequently Asked Questions

Got Questions?

Our most frequently asked questions

On this page we have answered the most popular questions relating to our carpet cleaning services. If you have any further questions feel free to ask!

 

We proudly serve Dundee and surrounding areas including Broughty Ferry, Monifieth, Carnoustie, and more. If you’re unsure whether we cover your location, just get in touch!

We offer:

  • Hot water extraction (steam cleaning)
  • Dry carpet cleaning
  • Low-moisture cleaning
  • Stain and odour removal
  • Pet-friendly treatments

Yes, all our products are eco-friendly and safe for children, pets, and allergy sufferers.

Drying time depends on the method used and carpet type. Typically:

  • Steam cleaning: 4–6 hours
  • Dry cleaning: 1–2 hours

While we can remove most stains including wine, coffee, and pet accidents, some older or set-in stains may not come out completely. We’ll always do our best and be honest about expectations.

We ask that small and fragile items be moved beforehand. We can help move larger furniture like sofas and tables as part of the service.

For most homes, we recommend professional cleaning every 6–12 months. Homes with pets, children, or high foot traffic may benefit from more frequent cleaning.

You can book online through our website, call us directly, or send us a message via our contact form. We offer flexible scheduling to suit your needs

Yes, we are fully insured and certified by leading industry bodies. Our technicians are trained to the highest standards.

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